Stuck On Hold Act
Latest Action
Received in the Senate and Read twice and referred to the Committee on Veterans' Affairs.
Official Summary
Official summary has not been imported yet.
GovScope Watchdog™
AI Government Intelligence™The Stuck On Hold Act (H.R. 6656) is a bill introduced in the 118th Congress aimed at addressing issues related to prolonged hold times experienced by individuals contacting government agencies, particularly in the context of veterans' affairs. The bill was received in the Senate, read twice, and referred to the Committee on Veterans' Affairs. However, the bill ultimately failed or expired without becoming law. Specific provisions, detailed text, and official summary are not available in the source data.
H.R. 6656 sought to improve government responsiveness to callers, especially veterans, but did not advance beyond committee referral and expired without enactment.
- The bill focuses on reducing wait times for individuals contacting government agencies, with an emphasis on veterans' services.
- It was introduced in the House and later referred to the Senate Committee on Veterans' Affairs.
- The bill did not progress to enactment and is currently classified as failed or expired.
['Veterans seeking assistance from government agencies', "Government agencies responsible for veterans' affairs", 'Potentially other social welfare program beneficiaries experiencing long hold times']
['Lack of available full text limits understanding of specific implementation mechanisms or funding requirements', 'Potential challenges in enforcing reduced hold times across diverse government agencies', 'Unclear oversight provisions or accountability measures due to missing detailed bill text']
The bill was introduced during the 118th Congress and referred to the Senate Committee on Veterans' Affairs, reflecting legislative attention to improving customer service for veterans. The absence of further legislative action and its eventual expiration indicate limited progress in this session.
Hidden impact flags detected: 1
GovScope reviewed 1 policy-risk categories. Hover for a quick definition. Click detected flags for bill-specific details.
['If enacted, the bill could have led to improved customer service experiences for veterans and other social welfare beneficiaries by reducing hold times.', 'Potential administrative burden on government agencies to implement new standards or technologies to comply with hold time requirements.']
Due to the absence of the bill's full text and official summary, transparency is limited, making it difficult to assess the scope, enforcement mechanisms, and funding implications. The bill's failure to advance beyond committee referral further restricts insight into legislative deliberations or amendments.
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